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Chat with customers on their favorite apps

Meet your customers on their preferred messaging apps and boost conversion with engaging, two-way conversations enhanced with rich media.

Social messaging in Marketing Cloud

Every channel, every carrier, every phone

One customer profile, all the channels you need! Direct messenger integrates with all your existing apps – whether it’s for marketing automation, customer care, or a chatbot platform. Send outbound alerts, receive inbound requests, and unify contact history into one chat.

Ready to take your social messaging to the next level?

Book demo