CONVERSATIONAL MESSAGING MARKETING CLOUD

Conversational Marketing Made Easy, Effective, and Enjoyable

Direct messenger automates every step of conversational marketing, empowering teams to deliver beautifully effective journeys across social messaging platforms.

One Central Hub Powering Your Success Within conversational Marketing

Build, personalize and manage your creatives, bots, channels and data  in our smart platform build especially for Salesforce Marketing Cloud.

Be Where You’re Customers Are

Send relevant messages, transactional updates, discounts, vouchers and special offers to the channels where your customers are active.

Create hyper personalised messages at scale

Direct messenger automates every step within social messaging so that your organization is optimally able to enter into a 1 on 1 dialogue with your customers.

  • 1 on 1 hyper personalization
  • Rich media messages such as video, images, buttons, QR-codes, Vouchers and documents
  • Set-up thousands of messages in minutes 

Engage via Rich Media Messages

Engage via rich media messages your customers will love and engage with while staying true to your brand. Easly create and deliver rich media messages with QR-codes, Vouchers, Check-ins, Video and images.

  • Rich media messages such as video, images, buttons, QR-codes, Vouchers and documents

More Than Just Chatbots, It’s Conversational AI

Automate and scale consumer interactions on the most popular messaging channels without hiring an army of agents.

Build automated conversation flows once, and run them on every messaging channel. We’ve made bot building easy. Even nontechnical staff can build and optimize AI-powered chatbots. 

Say HI to Centralized Cross-Platform Campaign Management

Configure template messages for all channels, make them part of a journey, combine them with e-mail, ads, connect bot conversations and publish in real time.

Forget the time-consuming, manual tasks so you can focus on the strategic, value-added work that really matters.

  •  1 central hub for all your social messaging channels
  • Create and manage from the same interface
  • Link bot conversations to messages
  • Publish directly from Direct Messenger

A Single View For All Your Strategic Decision Making

Bring all of your data sources under one roof to track performance and gain actionable insights across all your messaging platforms.

The Direct Messenger  reporting API allows you to pull data into your BI tooling to get a complete picture of performance across channels

  • Reporting API for a complete view of your impact
  • Journey insights 
  • Dashboarding

We’d love to hear more about your needs, and how we can help.

Direct Messenger 2022