CONVERSATIONAL MESSAGING MARKETING CLOUD
Direct messenger automates every step of conversational marketing, empowering teams to deliver beautifully effective journeys across social messaging platforms.
Build, personalize and manage your creatives, bots, channels and data in our smart platform build especially for Salesforce Marketing Cloud.
Direct messenger automates every step within social messaging so that your organization is optimally able to enter into a 1 on 1 dialogue with your customers.
Engage via rich media messages your customers will love and engage with while staying true to your brand. Easly create and deliver rich media messages with QR-codes, Vouchers, Check-ins, Video and images.
Automate and scale consumer interactions on the most popular messaging channels without hiring an army of agents.
Build automated conversation flows once, and run them on every messaging channel. We’ve made bot building easy. Even nontechnical staff can build and optimize AI-powered chatbots.
Configure template messages for all channels, make them part of a journey, combine them with e-mail, ads, connect bot conversations and publish in real time.
Forget the time-consuming, manual tasks so you can focus on the strategic, value-added work that really matters.
Bring all of your data sources under one roof to track performance and gain actionable insights across all your messaging platforms.
The Direct Messenger reporting API allows you to pull data into your BI tooling to get a complete picture of performance across channels
Direct Messenger 2022